Terms of service.
Terms of Service for Dwelling Health Effective Date: 5/1/25
Please read these Terms of Service (the “Terms”), our Privacy Policy (www.dwelling.health/privacy-policy) (“Privacy Policy”) carefully because they govern your use of the website located at dwellinghealth.com (the “Site”) and our Services. Dwelling Health offers educational tools, risk assessment services, and personalized environmental health feedback based on user-submitted survey data and photos (collectively, the “Services”). Dwelling Health is not a medical provider and does not offer diagnosis, treatment, or emergency services.
Emergency Disclaimer We do not provide emergency care services. If you are experiencing a health or medical emergency, please call 911 or seek immediate care from a local provider.
Agreement to Terms. By using our Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Privacy Policy. Please review our Privacy Policy, which also governs your use of the Services, for information on how we collect, use, and share your data.
Changes to these Terms or the Services. We may update the Terms at any time at our sole discretion. Updates will be posted to the Site, and your continued use of the Services indicates acceptance. If you do not agree to the revised Terms, discontinue use of the Services.
Eligibility. You may use the Services only if you are at least 18 years of age, and not otherwise barred from doing so under applicable law.
Nature of Services and Disclaimers. Dwelling Health provides risk awareness and educational assessments related to environmental exposures in the home. The assessments are based on user-submitted data, photos, and regional information. We do not offer medical advice or professional diagnoses. Our recommendations are intended for informational purposes only.
Dwelling Health does not replace consultation with qualified healthcare or environmental professionals. You assume all responsibility for how you use our feedback and recommendations.
Feedback. We welcome suggestions and comments. By submitting Feedback, you grant Dwelling Health a non-exclusive, royalty-free license to use it without restriction or compensation.
Payments. Dwelling Health may charge users for Services such as premium assessments, expert consultations, or personalized reports. All fees must be paid in U.S. dollars and are non-refundable. We may change pricing at any time prior to purchase.
Communications and Text Messages. By providing your phone number, you consent to receive SMS messages related to the Services. Standard carrier charges may apply. You can opt out by replying STOP to any message.
Prohibited Conduct You agree not to:
Upload false or misleading content
Violate intellectual property or privacy rights
Interfere with or disrupt our Services or systems
Use the Services for any unlawful or unauthorized purpose
Third-Party Links and Integrations. The Services may link to third-party websites or tools. Dwelling Health is not responsible for their content or privacy practices. Use of third-party tools is at your own risk.
Termination. We reserve the right to suspend or terminate access to the Services at our discretion. You may cancel your use at any time by contacting hello@dwelling.health.
Warranty Disclaimer. The Services are provided “as is,” without warranties of any kind. We do not guarantee the accuracy, completeness, or usefulness of our assessments. Use of the Services is at your own risk.
Indemnification. You agree to hold harmless and indemnify Dwelling Health and its affiliates from any claims, damages, or liabilities arising from your use of the Services or violation of these Terms.
Limitation of Liability. To the maximum extent permitted by law, Dwelling Health's total liability shall not exceed the greater of the amount you paid for the Services or $100. We are not liable for indirect, incidental, or consequential damages.
Governing Law and Venue. These Terms are governed by the laws of the State of Delaware. Any disputes will be resolved in the courts of Delaware, unless otherwise required by arbitration.
Dispute Resolution. All disputes shall be resolved through binding, individual arbitration in accordance with the rules of the American Arbitration Association. You waive the right to participate in class actions or jury trials.
Contact Us. If you have questions about these Terms, contact us at hello@dwelling.health.